4 Year 6Hr CSR Add-On - 5WS7C02333
| Introduction | |
|---|---|
| A 6 Hour Committed Service Repair (CSR) is the time period between the service request registration in Lenovo’s call management system and the restoration of the product to conformance with its specification by a service technician. “Restored to conformance” means the device is operationally ready for, but does not include the loading of operating systems, business applications and /or customer data. |
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