Foundation Service + Premier Support - Extended service agreement - parts and labour - 3 year (5WS7A07396)
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| Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions. With Lenovo Premier Support, you get: - Hardware and software support - Dedicated Premier phone support with no menus to navigate - Unscripted troubleshooting - Direct access to advanced-level technicians - A single technical point-of-contact to manage the case through resolution - Next-business-day onsite labor - Warranty repair parts prioritization Upgrade your base warranty with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order. You'll get next-business-day onsite response during normal business hours for service calls, including installation of any failed part that needs to be replaced. The Foundation support level provides: - Next-business-day onsite response during normal business hours, 5 days per week - Base warranty upgrade covering onsite installation of all replacement parts |
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