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Providing High Visibility and Availability Across Your Zebra Solution With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business. If it's broken, we'll fix it. We make it fast and easy - anytime of day or night. And our experts speak your language - with 17 languages, we're ready to support associates in just about every corner of the world. Essential This foundational service offers comprehensive coverage that includes: - Technical support available during your local business hours. - 3-day turnaround time on repairs. - Device Diagnostics Service: This feature allows you to detect WLAN connectivity, memory and battery issues on mobile computers to help you triage problems. - Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract. |
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