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Providing High Visibility and Availability Across Your Zebra Solution With Zebra OneCare you choose the service level you need with our Premier service being fully customisable, allowing you to create a package that meets the unique needs of your business. If it's broken, we'll fix it. We make it fast and easy - anytime of day or night. And our experts speak your language - with 17 languages, we're ready to support associates in just about every corner of the world. Select A higher level of care, delivering more capabilities: - Replacement Service: If a device needs repair, replacements are shipped out as soon as you notify us - before we receive your broken unit. We'll even commission your mobile computer, so the device is ready to use on arrival. - 24/7: No matter what time of the day or night you have a problem, our experts are ready to help. Select service provides a technical support help desk with 24x7 availability. - Repair Services Dashboard: Web-based tool that enables a series of reports that analyse repair, replacement and Technical Support status for Products under Contract. - Visibility Services Options: Cloud-based visibility service options are available. Powered by our Zebra Visibility Platform, Zebra visibility solutions provide the location, condition and usage patterns of your device to enhance worker productivity. |
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